How It Works
Custom-Built for You
After placing your order, your vending machine is specifically created for you. Each machine is: Configured for your country Set up in your selected language Adapted to local sales and payment systems Production and customization take 1–2 weeks to ensure everything is properly prepared for your market.
Order Confirmation & Setup Start
Once your order is confirmed, we begin preparing your machine immediately, including system configuration and technical setup.
Complete checkout
Securely complete your purchase with our encrypted payment system. Multiple payment options available.
Shipping & Delivery
After preparation, your machine is shipped directly to your address. Shipping time: 45–55 days Fully tracked delivery process.
Setup & Activation
Once your machine arrives, you complete the final activation: Connect and activate your Nayax account Follow the included setup guide Start operating your machine
Start selling
Stock your machine, plug it in, and start generating revenue immediately. It's that simple!
What do we offer
Essentials after sale guarantee
Online Remote Guidance
Our team provides remote assistance to help you with setup, activation, and troubleshooting whenever needed.
Spare Parts Availability
All essential spare parts are available for quick replacement to keep your machine running without downtime.
Software Update Services
We provide regular software updates to ensure your system stays secure, stable, and up to date with the latest features.
Free Shipping
We offer free shipping across Europe, ensuring smooth and cost-effective delivery of your machine.
Warranty & Protection
Enjoy peace of mind with: 12-month warranty Money-back protection if your order doesn’t ship, is missing, or arrives with issues Free parts replacement and repair coverage during warranty period
core functions
account
When the machines go to your country, we will also install the NAYAX version specific to that country. You must open a Nayax account for the corresponding region; accounts cannot be used across different regions.
activation
The activation of NAYAX is a very important and common issue. The specific process is: When we install NAYAX equipment, each NAYAX device has its own unique code, meaning that each machine has its own unique identifier. We are the partner of Nayax. The machine has been produced, and we are collecting your relevant binding information. (A table shared by the NAYAX company, see below) will be shared with you after purchase. With this table information, we will submit it to NAYAX Company. At the same time, Nayax Company will email you to confirm the relevant information. When you receive the machine, The staff from NAYAX will contact you to assist you in activating the device. This process is a globally standardized procedure.
RELEVANT BINDING INFORMATION BY NAYAX (will be shared after purchase)
| Company Name* | First Name* | ||
| Phone Number* | Mobile Number | ||
| Address* | City* | ||
| Country* | Serial Numbers* | ||
| Last Name* | Zip Code* | ||
| Email Address* |
for personal requests we accept custom designs of the machines
FAQ
Sure, but only for individual business owners/Sole Proprietors, not everyone can be bound.
1) The United States (most clearly)
The terms on Nayax's US official website clearly state:
Sole Proprietor → can bind personal checking account/personal bank card
Must have the same name, must pass KYC, and must be a genuine operating vending machine
Company account (LLC/Corp) → must be linked to a corporate account, not to an individual account
2) The European Union
Allow Sole Trader/individual operators to bind personal accounts
But it is necessary to provide: personal ID+address proof+machine real operation proof
Large amounts, multiple machines, company entities → must be publicly disclosed
3) Australia
Support Sole Proprietor to bind personal bank cards
Individuals must be genuine business owners, not just 'anyone'
Nayax is available in different regions, and corresponding regional accounts must be opened according to the destination country
Personal bank cards can be linked, but they must be "Sole Proprietor"
The company entity must be accountable to the public and cannot bind individuals
Personal card binding can be activated and credited, but the credit limit, risk control, and fee rate are not as good as corporate ones
Suggest opening an individual version, it's the simplest
Map
Telephone: +370 654 15663
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Office: Vilnius,
LITHUANIA -
Our hours of operation are Monday-Thursday: 10 AM-7 PM EST, Friday: 10 AM-6 PM EST, Saturday-Sunday: 1 PM-6 PM EST. AI Support assistance works 24/7
Email: kontaktai@panthe.lt
Telephone: +370 654 15663
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Office: Vilnius,
LITHUANIA -
Our hours of operation are Monday-Thursday: 10 AM-7 PM EST, Friday: 10 AM-6 PM EST, Saturday-Sunday: 1 PM-6 PM EST. AI Support assistance works 24/7
Email: kontaktai@panthe.lt
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Unanswered questions?
For more information and requests, please get in touch via phone, e-mail or click on icon below to contact our support team