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Orders

You can purchase our machines directly through panthe.lt. Simply select your preferred model and configuration, add it to your cart, and proceed to checkout. If you have custom requirements or a bulk order, you can contact us personally via our inquiry form, and we will send you a custom invoice within minutes.

Yes, absolutely. We sell and ship Panthè vending machines globally. Our website is set up to handle international orders, ensuring that anyone, anywhere in the world, can purchase a machine and start their own perfume vending business.

Products

Every purchase includes the premium Panthè smart vending machine hardware, the built-in touchscreen display, the automated spray nozzle system, and pre-configured internal brackets for perfume bottles. Payment terminal hardware (Nayax) is integrated based on your selected option during checkout.

We use industry-leading Nayax payment systems for global contactless payments. Immediately after your purchase, a comprehensive, step-by-step Nayax integration and software setup manual will be automatically sent to your Gmail. This guide will walk you through registering your merchant account so all payouts go directly to your bank.

The machine runs on a standard electrical outlet (110V–240V compatible worldwide). For telemetry and payment processing, it utilizes a cellular SIM card network or Wi-Fi connectivity, allowing it to transmit data and process transactions from almost any location globally.

Shipping

Once payment is cleared, standard order processing and quality testing take 5–15 business days. International transit times vary by destination, typically taking 15–25 business days via our trusted global freight partners. Tracking information will be provided instantly upon dispatch.

Shipping rates are calculated in real-time at checkout based on your delivery address and country. Because we ship worldwide, we have negotiated competitive freight rates to ensure your machine arrives safely and affordably, no matter your location. Shipping in Europe is free.

No additional import duties or taxes.

Payment

Our online store accepts all secure global payment methods, including major credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and secure bank transfers for direct corporate invoices. PayPal is accpeted as well.

Completely. panthe.lt utilizes SSL encryption and standard, tier-1 PCI-compliant payment gateways. Your financial details are securely processed and are never stored or accessible by our system.

Returns & Refunds

Because our perfume vending machines are commercial-grade hardware and are custom-configured to order (calibrated for your specific country's voltage, currency, and regional Nayax payment gateways), they fall under the "made-to-order" exemption of international trade laws. Therefore, all sales made on panthe.lt are final, and we do not accept returns or offer refunds for change-of-mind purchases once production or dispatch has begun.

If you believe you received an incorrect, misrepresented, or defective item we do our best to process your refund swiftly. Please follow these simple steps:1. Send us an email at kontaktai@panthe.lt that informs us of your wish to return your purchase. For speediest processing, please include your name, telephone number, order number, and, where applicable, photographs documenting the damage or error.2. Once your request is received and approved by our Customer Service team, we will send you a printable shipping label.3. Refunds will be processed after the goods have been received by the dealer of origin. You are responsible for safely packing and shipping the item back to the dealer.

We provide a 1-year global warranty covering all internal mechanical and electronic components. If a part malfunctions during the warranty period, we will ship you a replacement part free of charge along with video instructions on how to easily install it.

Contact Us

The absolute fastest way to reach us is by clicking the AI Chat icon located at the bottom corner of our website (panthe.lt). Our trained AI assistant answers instantly 24/7. If your query requires human assistance, the AI will immediately transfer the conversation directly to our customer support team's live app, ensuring you get an answer without any delay.

For post-delivery technical support or hardware configuration, we highly recommend using our on-site AI chat at the bottom of the page. It can instantly guide you through the initial setup steps and automatically escalate your case to our technical team if you need personalized help. Alternatively, you can email us at kontaktai@panthe.lt